1025 Dundas St W,
1025 Dundas St W,
Great Service Means Happy Customers
Your opinions on
From selecting a new vehicle to the end when our ordered vehicle arrived. The staff were excellent. The purchasing of a new vehicle was an amazing experience. Once delivered the care did not stop. They took the time to go over all the features of the vehicle. To make sure I was comfortable before leaving the dealership with our new vehicle. Dropped back in a week later to ask a question. No problems, was seen to in good time. Highly recommend your next Toyota purchase be at Whitby Toyota!
We just purchased a 2025 Toyota RAV4 Hybrid. The saleswomen, Sharon, was delightful. Super knowledgeable, friendly, NO pressure at all whatsoever. She was straight forward, answered all our questions and concerns. A great person to deal with. The delivery was also good - slightly rushed - they must have been running late that day. However, we have been assured that we can call, or make an appointment to have them go over features again. These cars are so so complex now, you do need a couple of times with someone who really understands the software / computer setup part of it all. All in all - a very good experience and I do recommend this dealership.
Here's to Whitby Toyota...we purchased a used RAV 2023. Arash was our Sales Rep. He was very patient, showed us the SUV and all it's features, helped us negotiate the price with his manager Richard. He is knowledgeable and had the vehicle ready as per his word. The vehicle runs well and is as good as a new one we originally planned to purchase. Very happy to give him credit for his work. Good luck Arash!
Great customer service from the Whitby Toyota team. John S. was an excellent person to deal with. I didn’t just feel like another customer being pushed a product. He created a welcoming environment to discuss purchasing a vehicle. I felt respected and he earned my trust. We weren’t able to work out a deal due to inventory, but I will definitely go back to John for my future purchases.
By far the best dealership that I’ve gone to! Lucky was one of the best representatives I’ve worked with. Not only was he professional, patient, and respectful. He went above and beyond to meet my needs. Taking time out of his break to accommodate my work schedule.
Also the manager came and talked to me to reassure me the car will be inspected and any problems they find will be fixed. I was shocked on how much they did. They got new tires, rims, wipers, and the list goes on. They even worked on items that were purely cosmetic. If I could recommend anyone I would advise you to request Lucky for your car needs. This place is a trustworthy dealership and I’m glad I purchased from here😄
