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I recently visited Whitby Toyota for service on October 06th, and I had the pleasure of working with Jason Ells as my service advisor. Jason was extremely professional, friendly, and knowledgeable throughout the entire process. He made sure everything was clearly explained and handled efficiently from start to finish.
The service was top-notch — quick, smooth, and done right the first time. Hats off to Jason and the Whitby Toyota team for their outstanding customer service and attention to detail. I truly appreciate the excellent experience and highly recommend this location to anyone looking for reliable service and great staff!
Just brought home my very first 4Runner vehicle from Whitby Toyota and what an exceptional experience! From start to finish, the team was friendly, professional and thorough. Thank you to Will, Patrick, Jeff and Steph for all your help and making the process seamless. Happy to be part of the Whitby Toyota family for years to come!
My wife and I recently purchased a Tacoma from Whitby Toyota and found the experience to be very positive. There was no pressure, just useful information about the truck. Chris was our main point of contact, but we also had great support from the rest of the WT team through the purchase process. They made sure that everything was ready for delivery, the vehicle pickup and overview went very smoothly. We found them to be a great team to work with.
I purchased a toyota tacoma 2022 fromWhitby Toyota
, I purchased the extended warranty. price of $1800 and also bought a few other additional items.
Recently my truck just turned over a 100000 km.
At 101002 km the rear U joint, it's on its way out.Yes maybe I should have take it in at once. After my mechanic inform of it at 94000 km,when he was doing my front brakes. I started to hear the rear u joint squeaking anyways long story short.I when back to Whitby Toyota, The service department check out my issue with the rear u joint. Customer service Rep inform me that Toyota was going to go through and honoring my warranty in good faith and good standing .Whitby Toyota has ordered me a brand new rear drive shaft with hanger bearing and U joint from the West Coast mind. , it's gonna take a few weeks, but it no cost to me.
Thank you to Whitby Toyota for what I consider good customer services.
We recently purchased our very first vehicle from Toyota Whitby, and the entire experience was nothing short of excellent! From the moment we walked in, the team made us feel comfortable, informed, and valued as customers.
A special thank you to Betty, Bandula, Patrick, Will, and the entire Toyota Whitby team for their outstanding service. Each of them went above and beyond to ensure the process was smooth, transparent, and enjoyable. Their professionalism, patience, and genuine care made this milestone purchase a truly memorable one for us.
We are extremely happy with our new vehicle and grateful for the exceptional service. Highly recommend Toyota Whitby to anyone looking for a hassle-free, friendly, and trustworthy car-buying experience! 🚙
