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5
Stephen Crouch
From selecting a new vehicle to the end when our ordered vehicle arrived. The staff were excellent. The purchasing of a new vehicle was an amazing experience. Once delivered the care did not stop. They took the time to go over all the features of the vehicle. To make sure I was comfortable before leaving the dealership with our new vehicle. Dropped back in a week later to ask a question. No problems, was seen to in good time. Highly recommend your next Toyota purchase be at Whitby Toyota!
5
Ramona Strojevs
We just purchased a 2025 Toyota RAV4 Hybrid. The saleswomen, Sharon, was delightful. Super knowledgeable, friendly, NO pressure at all whatsoever. She was straight forward, answered all our questions and concerns. A great person to deal with. The delivery was also good - slightly rushed - they must have been running late that day. However, we have been assured that we can call, or make an appointment to have them go over features again. These cars are so so complex now, you do need a couple of times with someone who really understands the software / computer setup part of it all. All in all - a very good experience and I do recommend this dealership.
5
Jessica Murley
I placed an order at the beginning of September for a new Corolla - my first car. I had a good idea of what I wanted when I came to Toyota. John provided me even more information and guidance on my car. John was incredible helpful, patient, kind and responsive to me throughout the progress. I was very excited and anxious to get my car and John responded to my many (many many) messages regarding updates on my car. John was able to get my car to me in less time than quoted and secured my first choice colour. I love my car and I am so happy with the entire experience. I cannot recommend John enough, he exceeded my expectations and I am eternally grateful!
5
Danielle RR
By far the best dealership that I’ve gone to! Lucky was one of the best representatives I’ve worked with. Not only was he professional, patient, and respectful. He went above and beyond to meet my needs. Taking time out of his break to accommodate my work schedule. Also the manager came and talked to me to reassure me the car will be inspected and any problems they find will be fixed. I was shocked on how much they did. They got new tires, rims, wipers, and the list goes on. They even worked on items that were purely cosmetic. If I could recommend anyone I would advise you to request Lucky for your car needs. This place is a trustworthy dealership and I’m glad I purchased from here😄
5
mrsam1133
One of the best 👌 when it comes to maintaining your vehicle they are the best, and the customers' service from Moe Jaffry is amazing always productive, and to the point that needs to be fixed. All their team, working at toyota withby are always very friendly polite and very professional at the same time. Good job, team toyota, withby. 🌟🌟🌟🌟🌟👍👍😊