Protect your investment and elevate your peace of mind with Toyota Extra Care Protection



Your Toyota is built to last and covered by an extensive warranty. But the unexpected can still happen. That’s why Toyota offers Extra Care Protection (ECP) PLATINUM.



With Extra Care Protection, your new Toyota has inflation protected coverage from unexpected mechanical failure, road emergencies and much more. It is the affordable and cost effective way to guarantee your peace of mind and to protect your investment whether you buy or lease. ECP will enhance the quality experience of owning your new Toyota while helping to provide enhanced resale value in the future.

  Mechanical Protection*

Your Toyota consists of thousands of moving parts, so it’s nice to know ECP is always there to keep you covered. Your Extra Care Protection plan provides:

  • Coverage of 17 comprehensive mechanical groups and more. For a list of parts not covered, please refer to Driver’s Responsibilities at the back of this brochure.
  • Service from any of 1,500 Toyota dealers across North America.
  • Peace of mind motoring.
  Maintenance Benefits Program†*

To keep your Toyota running smoothly, take advantage of the included Maintenance Benefits Program. Your Maintenance Benefits are based on your vehicles prescribed service intervals and your yearly kilometre accumulations.

  Vehicle Rental Assistance*

ECP helps get you home even if your vehicle has to stay at the dealership overnight due to the failure of a covered component.

  • For up to 5 days rental per occurrence.
  • Plus up to an additional 5 days if parts are on back-order.
  Tire Road Hazard Protection*

Road Hazard Protection coverage keeps you rolling for up to 36 months / 50,000 kilometres on the original equipment tires:

  • Tire repair or replacement.
  • 100% reimbursement, no prorated adjustments.
  • Installation and balancing.
  Trip Interruption*

When you are over 300 kms from home, if a covered component fails call toll-free 1-888-TOYOTA-8. ECP assists with up to $100 a day for 3 days and a maximum of $300 per occurrence.
• Hotel    • Meals    • Alternate transportation

  Travel Planning Assistance*

Just call our toll-free number 1-888-TOYOTA-8 and receive your personalized travel planner which includes:

  • Highlighted road, city and vacation area maps.
  • Tour and accommodation directories.
  • Alternate routes and trip log.
  • List of Toyota Dealers en route.
  • A package listing historical sites, attractions and entertainment along the way.
  Mechanical Breakdown Towing*

To your preferred Toyota Dealership within 50 km or to the nearest Toyota Dealership within 300 km.

  Accident Towing*

To your preferred Toyota Dealership within 50 km or to the nearest Toyota Dealership within 300 km. A second tow will be covered in areas with accident reporting centres.

  Lockout Service*

If you have locked your keys in your vehicle, Toyota Extra Care Roadside Assistance will dispatch a service facility to attempt to gain entry into your vehicle.

  Fuel Delivery*

In the event that you run out of fuel, Toyota Extra Care Roadside Assistance will deliver gasoline to your stranded vehicle. Cost of gasoline included up to 5 litres. For battery electric vehicles or hydrogen fuel cell electric vehicles your vehicle will be towed to the nearest charging station or fueling station.

  Tire Change*

If you have a flat tire, your useable spare tire will be installed.



But my Toyota already has a factory warranty!


Yes, and it’s one of the best! However, ECP offers much more. It can provide you and your Toyota with coverage such as the Maintenance Service Benefits†, Towing, Emergency Road Service, Rental Assistance, Trip Interruption Assistance, Tire Road Hazard Protection and Travel Planning Assistance. It can take over with mechanical protection when your Toyota factory warranty ends providing parts and labour coverage for up to 7 years or 200,000 kilometres.



ECP is transferable!


Extra Care Protection enhances the resale value of your Toyota. Simply complete, sign and return the transfer form to ECP. There is no extra charge for the transfer! ECP gives you better value – even when you sell your Toyota.



Coverage is so comprehensive there are only a few components we don’t cover!


Parts not covered are: all glass (including mirrors, heated windshields and rear windows with defroster), fog lamps, lenses, sealed beams, lamps, light bulbs, tires (See Tire Road Hazard Protection Benefit), wheels or wheel studs, trim, seat frames, mouldings, weather-strips, bright metal, sheet metal, body
parts (including frame), bumpers, upholstery, carpet, paint, brake rotors and drums, brake linings and pads, batteries and cables, manual clutch disc lining, pressure plate and bushings, throw-out bearings, catalytic converter (which may be covered by Emission Control Systems Warranties) and exhaust system, and non-manufacturer installed accessories.

In addition, all lubricants and filters (with the exception of included maintenance benefits), belts and hoses, wheel balancing or alignment, any adjustments for air and water leaks, wind noise, squeaks and rattles as well as alignment of bumpers, sheet metal, body parts, non-manufacturer installed accessories are not covered.



Owner Maintenance Items.


Toyota Extra Care Protection Plans for new Toyota vehicles do not cover maintenance items such as but not limited to: bulbs, trim, moulding, glass, lenses, paint, exhaust system, brake pads, linings, upholstery, etc. These items are considered to be ongoing maintenance items and are the responsibility of the vehicle owner. Further details on owner’s responsibilities are found in the Toyota Owner’s Manual Supplement.

This brochure is intended to provide an outline of Toyota Extra Care Protection Plans. For detailed information, see your Toyota Dealer. Coverage is based on information available at time of printing and is subject to change without notice.



† The maintenance services do not include any items that require periodic replacement, such as engine air filters, cabin air filters, wiper blades, belts, hoses, or brake pads. The 36 months/48,000 km maintenance service for specific vehicles includes Brake fluid replacement and/or transfer case fluid replacement which is required as indicated in the Toyota Owner’s Manual Supplement. Cabin Air Filter replacement is included for Battery Electric Vehicles. Please see dealer or ECP Service Agreement for full details. Plan must be purchased within 31 days of vehicle warranty registration date.

* See ECP Service Agreement for full terms and conditions.

Learn More