Great Service Means Happy Customers

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5
Stephen Crouch
From selecting a new vehicle to the end when our ordered vehicle arrived. The staff were excellent. The purchasing of a new vehicle was an amazing experience. Once delivered the care did not stop. They took the time to go over all the features of the vehicle. To make sure I was comfortable before leaving the dealership with our new vehicle. Dropped back in a week later to ask a question. No problems, was seen to in good time. Highly recommend your next Toyota purchase be at Whitby Toyota!
5
Khang Huynh
5-Star Review: Exceptional Service Year After Year I’ve been servicing my Toyota vehicles at Whitby Toyota for the past 4 years, and I couldn’t be happier with the experience. The service team is consistently professional, friendly, and knowledgeable. They take the time to explain everything clearly, and I always feel confident that my vehicle is in good hands. Appointments are easy to book, wait times are minimal, and the work is done efficiently without cutting corners. Whether it’s routine maintenance or more involved repairs, they always deliver top-notch service. It’s rare to find a dealership that maintains such a high standard of care over time, but Whitby Toyota has done exactly that. I highly recommend Whitby Toyota to anyone looking for honest, reliable, and expert service. They’ve earned my trust and continued business without question.
5
Ramona Strojevs
We just purchased a 2025 Toyota RAV4 Hybrid. The saleswomen, Sharon, was delightful. Super knowledgeable, friendly, NO pressure at all whatsoever. She was straight forward, answered all our questions and concerns. A great person to deal with. The delivery was also good - slightly rushed - they must have been running late that day. However, we have been assured that we can call, or make an appointment to have them go over features again. These cars are so so complex now, you do need a couple of times with someone who really understands the software / computer setup part of it all. All in all - a very good experience and I do recommend this dealership.
5
Jessica Murley
I placed an order at the beginning of September for a new Corolla - my first car. I had a good idea of what I wanted when I came to Toyota. John provided me even more information and guidance on my car. John was incredible helpful, patient, kind and responsive to me throughout the progress. I was very excited and anxious to get my car and John responded to my many (many many) messages regarding updates on my car. John was able to get my car to me in less time than quoted and secured my first choice colour. I love my car and I am so happy with the entire experience. I cannot recommend John enough, he exceeded my expectations and I am eternally grateful!